Bad relationship with Vodafone

Well I have a bag of frustration for you guys. It's crazy how a company that big, can make such a stupid mistakes.

Image via Wikipedia

Okay, I'm not sure how this works in other countries where Vodafone does business. But I'll tell you my experience at the moment with Vodafone.

My Nokia N95 8GB died. I used it a lot, and for some reason it doesn't boot up again. It still has guarantee so I thought I would just get it fixed at Vodafone... Let the adventure begin.

So I went to the Vodafone store in Bussum and asked if I could fix my phone. The lady said I should have a receipt which came with the phone 1,5 years ago when they delivered it at my house. Well, I don't have that piece of paper, however I did have a vodafone generated e-mail with all my details on it.

• My order
• My details
• Customer number
• phone number 
• etc.

So you would think if I can identify myself, it would be okay. Well that was to good to be true. The lady told me I need a piece of paper which I can  order by calling the customerservice. A few hours later I called them. However because I don't have a working vodafone number and I called with my land-line I couldn't reach the customer service. Brilliant!

I rang another Vodafone service number and the computer lady on the phone told me to check the website.

 So there I go, wondering if I could tweet/chat/facebook or whatever with some vodafone employees. Instead I could log in and sent an e-mail. Luckily, I forgot my password. And if I want to get a new password I can have it texted to my phone. Because my phone is broken. I can't login.

I haven't been the most neat person with my receipts, passwords and stuff. But if I think of it.. Is that really my problem? I mean, since I never go to that "my vodafone" page. I just forgot about it. And indeed; you can lose a receipt right?

I'm now paying a bill every month for a crappy service, a vodafonestore employee who's telling me I'm stupid  and phone which isn't working.

I definitely know one thing... When I'm finished with my second 2 year contract... I'm out!

Update: I finally got to login in my vodafone account and managed to find out that the employee in the was wrong. I don't need my receipt as I have a Nokia...

Really... what do I have to do, to "please" use the Vodafone services?

Add comments on Tumblr 2.

Add comments to your Tumblr blog? Long ago I tipped you guys about Disqus which I still use. It has a lot of great functionalities, which for example allows your audience to comment with their twitter or Facebook account.
Yesterday I got a comment on a post from Lee.
As Lee commented on my post " How to add comments on Tumblr" he mentioned a simply alternative for Disqus. Don't get me wrong, I love Disqus and all the functionalities which Disqus brings. However, if your just looking for a simply commenting system. This does the job perfectly. I enclosed a short tutorial which Lee has posted on his website.

Thanks for the tip!

UPDATE: Check cmmnt.info for the code which doesn't seem to appear in this post.

cmmnt.info - Comments For Your Site

I was looking for a simple commenting system for my tumblr blog.

I came across Disqus which worked really well, but was serious overkill for what I was looking for. Further research led me to believe there was nothing suitable so I decided to make my own clean and simple alternative.

The concept is a hybrid system based on both Blogger and Disqus. It has been made with Tumblr in mind, but will work with any web site. It's free, easy to implement and doesn't require any signup. Check out the sample link below for an example. Instructions follow afterwards. To see it in action in the wild visit my tumblr.

4 Comments. Click to test the cmmnt.info comment system!

Instructions for Tumblr

1. Log into tumblr.com/customize
2. Navigate to Theme and select "Use Custom HTML" if it isn't already enabled.
3. Copy and paste the following code into the HTML, just before the {/block:Posts} tag: 
4. Copy and paste the following code into the HTML, just after the {/block:Posts} tag: 
5. You can apply CSS styles to the paragraph (p.comments) or link (p.comment a.cmmntLink) if you like, although this step is optional.
6. You can also append text to the end of every link by modifying the link_text_extra javascript variable. To make the comment links say "5 Comments. Click here to add your feedback!" use add the following code above the previous line of javascript: 

Instructions for other sites

1. Create a link on any page you want to be able to comment on and give it the class 'cmmntLink'. If this is a blog post, it should be the permalink.
2. Copy and paste the following code into the HTML, just before the tag:
3. You can apply CSS styles to the paragraph (p.comments) or link (p.comment a.cmmntLink) if you like, although this step is optional.
4. You can also append text to the end of every link by modifying the link_text_extra javascript variable. To make the comment links say "5 Comments. Click here to add your feedback!" use add the following code above the previous line of javascript:

A wixsite worth visiting

Last week I found out about Wix. With wix you can build flash based websites almost instantly. I just signed up for the private beta so I still need to investigate the website. However it looks promisly and I thought I would let you know about it. Check their demo in the video in this post.

Portfolio Website Online!

Happy New year to you all!

I Just launched my portfolio website! My showcase is still in Dutch but I'm planning to make an English version pretty soon. Please have a look. You can find my showcase in the top link of the update menu.